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Warranty
- If you have any questions about the installation or use of our films, please contact us or our representatives in your region.
- To file a claim for premature film degradation, you must provide us with a sample of the degraded film and a sample of unused film from the same batch, along with a label for testing. Also, provide proof of purchase of the film from our dealers or us. Report the date of installation and the date the film was destroyed. Provide photographs of the greenhouse structure and the location of the film breakdown.
- If premature decomposition of the film due to the manufacturer's fault is confirmed, the decomposed film may be replaced with a new film on the condition that the decomposed film is returned.
- Attention: the warranty covers only the preservation of the strength of the film. We make no guarantees regarding the duration or effectiveness of additional features such as hydrophilicity or anti-fog effect. Their mechanism of action is complex and depends on many parameters beyond our control (climatic conditions, type of greenhouse, etc.).
